FICCI Launched self-regulation code of conduct for the e-pharmacy sector

FICCI Launched self-regulation code of conduct for the e-pharmacy sector. The Federation of Indian Chambers of Commerce and Industry (FICCI) has announced the launch of self-regulation code of conduct for the e-pharmacy sector on November 21, 2016. FICCI’s self-regulation code of conduct is an attempt by the industry to follow the highest professional standards and to have proper safeguards

so as to ensure that consumer’s health and safety is not compromised.

iii. The main aim of adopting such code of conduct is to overcome the barrier which the E-pharmacy has to face due to lack of such as transparency, accessibility, affordability and awareness to the patients.This will bring effectiveness and efficiency in the Indian Pharmacy.

According to the ‘Self-regulation Code of Conduct’

♦  E-pharmacy will process scheduled medicines only against a valid copy of prescription (physical or scanned) of a registered medical practitioner.

♦   E-pharmacy must ensure that the medicines are dispensed through licensed pharmacies duly registered under the Drugs And Cosmetics Act/ Rules.

♦  The medicines are packed, transported and delivered in such a way that their integrity, quality, and effectiveness are preserved.

♦  E-pharmacy players must partner with government for any recall of medicines and collect adverse events of medicines (consumer reports) and comply to submit them to National Centre for Pharma covigilance.

♦  The sector must ensure a proper mechanism to address any queries or grievances of the customer and an ombudsman commission be appointed to address any public grievance.